A Scalable Approach to Automated Service Dependency Modeling
in Heterogeneous Environments

Christian Ensel^*
Munich Network Management Team
University of Munich, Dept. of CS
Oettingenstr. 67, 80538 Munich, Germany
phone: +49-89-2178-2171, fax: -2262
email: ensel@informatik.uni-muenchen.de

Abstract:

This paper presents a new methodology to automatically generate service dependency models. It strives to enable more comprehensive IT-management by providing an always up-to-date information basis about inter-dependencies of IT-services and other management objects like services applications and network components. The approach specially aims for heterogeneous environments as found in large enterprises and outsourcing scenarios. It comes with an agent based implementation architecture allowing its smooth integration into existing IT-infrastructures.